FAQs RELATED TO INSTALLATION AND SERVICE.

After purchasing Hörmann steel doors, do I need to buy any additional accessories or hardware to install it?

No. We provide everything from the door shutter, frame, hardware and fitments. All you need to do is provide a correct plastered opening as per your order.

Do you undertake installation of your doors?

Yes, we undertake installation of all our doors. We have authorized installers who will do it for you at an additional cost.

How long does it take for you to supply my order?

Normally any order will take between 4 – 6 weeks from the date of a commercially and technically clear order. Additional time may be allowed for complex or technically demanding requirements.

Do you have any dealers in the market?

Yes, we have an extensive dealer network spread across the country. All of them are fully equipped to not only supply our products, but also provide installation service and support.

Do you provide Annual Maintenance Contracts (AMC) for the doors supplied?

Yes, we provide AMC for all the doors supplied by us. We provide prompt and proper service to ensure optimum product performance and user satisfaction.

Is there a minimum order quantity?

No, we service orders from 1 to 1000 doors and more to cater to all customer segments.

What should be the size of the wall opening for installing the doors?

The finish plastered wall openings should be made as per the sizes mentioned in the offer or signed drawings.

Do Hörmann doors need maintenance?

Even though Hörmann doors are made to the highest quality standards,for maximum durability and longevity, it is essential to go for minor preventive maintenance at regular intervals to maintain top performance.

Are Hörmann steel doors corrosion resistant?

Yes, All Hormann doors are manufactured using prime Galvanized Steel and finished using high quality polyurethane paints which provide resistance against corrosion. However it is advisable that steel products are provided with basic maintenance as when required.

Do Hörmann doors come with acoustic rating?

Yes, our doors do come with acoustic rating. Please request our sales representative for additional information.

Can Hörmann doors be fixed on any surface?

Hormann doors can be fixed on masonry walls, gypsum partitions, steel frameworks etc. Some products can be fixed on only some surfaces ,based on their application, example Fire doors. Request our sales representatives for more details.

Do Hörmann doors come with warranty?

Yes, 12 months from the date of installation or 18 months from the date of supply, whichever is earlier

What is the estimated life of Hörmann doors?

All our doors are made to the highest quality standards to ensure durability and performance. With regular maintenance and proper usage they can last a lifetime.

Who do I contact in case of break down or an issue?

You can contact our dedicated helpdesk from 09:30 AM to 06:00 PM on all working days on Toll Free No. 1800-313-6619 or mail us at helpdesk@shaktihormann.com

Do you provide service for other door brands?

No, as a policy we do not service other door brands.